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Home Solutions from John Lewis

Role: UX Copywriter
Remit: Home Solutions app and website copy.
Challenge: The site, from the UK’s most-trusted retailer, connects customers to fully-vetted tradespeople. The app and web journeys had to be seamless as John Lewis customers expect exemplary service.
Solution: I worked closely with senior stakeholders, designers and the build team to make sure the copy was clear, informative and inviting.

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